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Phoenix Carpet Cleaning Experts 602.252.8383
3616 W. Thomas Rd #1 Phoenix, Az 85019

Carpet Cleaning

5 Questions to Ask Before Hiring a Carpet Cleaner

5 Questions to ask before hiring a carpet cleanerFinding a trusted, professional carpet cleaning company can be difficult. The industry is filled with different companies offering a variety of services and it may be hard to differentiate between who the best option really is. We have come up with 5 questions to ask before hiring a carpet cleaner that are a must. You need to feel confident with the company you hire and with these 5 questions answered, we think you’ll be on your way to cleaner carpets and confident with the company you choose.

1. What is Your Process for Cleaning Carpets

This question is really important because it will separate true professionals from other companies. Carpet cleaning companies should use a truck-mounted system to thoroughly deep clean your carpets. Asking the process will also let you know whether they vacuum before starting the steam or water cleaning process as well as inform you whether they will rake the carpet before leaving.

2. What Products Will You Use On My Carpet?

If anyone in your family has allergies or you and your family are concerned with the products that come into your home, this question is necessary. Ask your potential carpet cleaners the specific products they use so that you can see if you are comfortable with the products entering your home and being used to clean your carpets. We often forget how often our carpet is utilized by family, friends, and pets so it is important to make sure the products used to clean them are safe.

3. Are All of Your Technicians Fully IICRC Certified?

IICRC stands for Institute of Inspection Cleaning and Restoration. It is important that whoever you allow into your home to clean your carpets has this certification. This is the world leader in flooring and anyone who cleans your carpet without this certification will void out any carpet warranty you may have had. This certification is for your protection as well as the carpet cleaning company’s protection. It proves that the technician has the right training and is qualified to clean your carpets.

4. What is Your Customer Satisfaction Guarantee?

When you hire anyone to come into you home and make repairs or clean, it is important that they have some type of program or guarantee set in place to ensure your satisfaction with the work they provide. Quality assurance is everything. If the company does not provide a satisfaction guarantee in place, you may need to reconsider hiring them to professionally clean your carpet.

5. How Long Will it Take For My Carpets to Dry?

People often forget to ask this question when they are getting their carpets cleaned. This is important information, and because every carpet company cleaning process will vary, it is important to know the dry time for the company you plan to hire. Walking on your carpet before it is dry will risk the overall cleaning process and your carpets run the risk of getting dirty again much quicker.

5 Questions to Ask Before Hiring a Carpet Cleaner

5 Questions to ask before hiring a carpet cleanerThere is no denying that getting your carpets cleaned by a professional is a great feeling. Your carpets look like new again, pesky stains are removed, and dirt, grime, and allergens are no longer sitting deep in your carpet fibers. Take the time to do your research and consider these 5 questions to ask before hiring a carpet cleaner as a prescreen method. Hiring a trustworthy company with a 100% customer satisfaction guarantee, and a proven track record is your best bet.

If you are looking for the best carpet cleaning company in Phoenix or surrounding cities, call Apex today!